HCORP Announces Three New Upgrades of its Patient Bedside Product: The Hospital Network.

Business Editors & Health/Medical Writers

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PLEASANTON, Calif. & PORTLAND, Ore.--(BUSINESS WIRE)--April 24, 2003

HCORP, the U.S. market leader in the digital Bedside Clinical Interactivity Services market (BCIS), implemented its newest release of The Hospital Network in March of this year.

The Hospital Network is a suite of interactive and on-demand patient education, communication, entertainment and clinical applications delivered to the patient's bedside through the existing hospital room TV. "We significantly enhanced our user interface and introduced a new pillow speaker controller based on research and feedback from our hospital staff customers and patients. It dramatically increases their ease in accessing patient education, and provides the hospital with key information, essential communication services, including the Internet, clinical efficiencies and a broad spectrum of entertainment" said Mark O'Leary, CEO of HCORP. "We have already seen significant increases in patient uptake and duration of targeted education and clinical services on THN, the real litmus test of the effectiveness of a Bedside Clinical Interactivity Service."

"Our patients, nurses and staff love the enhanced version of The Hospital Network," states Dave Thompson, VP and CIO of Borgess Medical Center, an HCORP customer since 2001. "They are accessing more of the Borgess Hospital Network features such as hospital information, Internet, movies and patient education. The Borgess Hospital Network increasingly differentiates Borgess from our competition by providing patients and their families with information, education and entertainment at the bedside and on demand."

HCORP also introduced its newest application for The Hospital Network, Patient Service Recovery (PSR). PSR allows patients and their families to communicate complaints and room problems real time directly to appropriate hospital personnel without using the nurse as a messenger. PSR enables the hospital to identify and quickly reconcile patient communicated problems, improving patient safety and overall satisfaction with their hospital stay while relieving nurses of a time-consuming administrative burden. "The interactive nature of the system helps patients and families make better decisions about their care, and allows hospitals to capture real-time information from patients to improve quality of care and the hospital experience," said Dr. George Gellert, Chief Medical Officer and EVP of HCORP. "With easier, on-demand access to health information and entertainment, and new abilities to message hospital staff on room issues or patient complaints, we expect to further improve patient satisfaction, safety, and ultimately, clinical outcomes."

About HCORP

HCORP is the leading innovator and has the largest installed base in the digital Bedside Clinical Interactivity Services market (BCIS). Its complimentary suite of interactive services for patient education, communications, entertainment, and select clinical applications is delivered through the existing investment and familiarity of the patient's room TV and remote control. Leading U.S. hospitals using The Hospital Network have increased patient satisfaction, improved hospital productivity, and enhanced their competitive advantage. The Hospital Network is based on a scalable, server-based, all-digital, broadband platform. It provides hospitals a complete and non-invasive, turn-key approach that frees the hospital IT staff to attend to other issues. Visit the HCORP website at www.hcorp.com or call 866/259-6006.